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Online pet care for pet parents

TeleTails is the most convenient, empathetic and trustworthy service for pet parents looking for answers and insights.

PET PARENTS HAVE QUESTIONS, BUT OFTEN LACK THE RIGHT ANSWERS

Don’t risk it - reach out to us

We’re just a click away. Real humans, caring answers.

Need personalized feeding recommendations?
Vomiting or diarrhea concerns?
Worried about coughing and sneezing?
Overwhelmed with a new puppy or kitten?
Itchy skin and ears?
Routine care needs?
Caring for an older dog?

All your pet care, in one place  

TeleTails helps pet parents access high-quality, trusted pet care. Our model engages pet parents through every step of their journey.​​

How TeleTails works

Got a pet health question? Don’t worry about an expensive exam fee or spending time traveling.

1

Go to your favorite pet brand for trusted care, provided by TeleTails.

2

See your pets, pick the one who needs care.

3

Select chat or video session. 24/7, 365. Best part: you’re never rushed off a session.

4

Meet your pro! Our team is all in-house, meaning we guarantee the quality of care.

5

Need anything else? We’re here. Want help finding in-person assistance, need to follow up? Whatever it is; we’ve got your back!

We're like having a vet friend who never sleeps

Convenient, on-demand pet care available 24/7.

Immediate chat-based health coaching
Video sessions, with immediate availability and scheduling
See the same pro over time, not just a one-time interaction

We’ll be here when your pet...

Eats something they shouldn't
May need to see an in-person vet
Gets really hot on those muggy days
Requires a personalized feeding recommendation
Needs a plan for routine care and vaccines
Has a long-term health challenge that requires detailed explanations and at-home tips for comfort
Is itching and scratching
Isn’t feeling themselves
Is making you worried
WHATEVER PET PARENTS NEED

We’re here 24/7, 365 days a year

Get support from someone who worries as much about their pets as you do!

How can we help your pup?

Chat with one of our vet pros right now to get a care plan for your pup right from home.

Reviews from our pet parents  

Proven results supporting our pet parents and their loved ones

9.8/10
Customer Satisfaction
21 min
Average time spent with pet parents per session