fbpx

24/7 online veterinary care from our dedicated in-house care team.

Our in-house clinicians take the time your pet deserves, focusing on real outcomes and meaningful conversations. Available 24/7, 365 days a year — never rushed, never outsourced.

79% of pet parents are looking for more personal care*

Real answers from a care team that knows your brand, your customers, and your goals.

Need personalized feeding recommendations?
Vomiting or diarrhea concerns?
Worried about coughing and sneezing?
Overwhelmed with a new puppy or kitten?
Itchy skin and ears?
Routine care needs?
Caring for an older dog?

All your virtual pet care in one place.  

We don't just plug in and disappear. We learn your brand voice, your customer base, and what matters most to your community. Then our dedicated in-house team delivers care that feels like it came from you -- because to your customers, it does.

How TeleTails Works

Have a pet health question? Skip the expensive exam fee and get answers from our in-house care team right now.

1

Access care through your brand's app, website, or portal, powered by TeleTails behind the scenes.

2

See your pets and pick the one who needs care.

3

Select chat or video session, available 24/7. Best part: you’re never rushed off a session.

4

Meet your pro! Our team is all in-house, meaning we guarantee the quality of care.

5

Need anything else? We’re here. Want help finding in-person assistance or need to follow up? Whatever it is, we’ve got your back!

We're like having a vet friend who never sleeps

Convenient, on-demand pet care available 24/7.

Immediate chat-based health coaching.
Video sessions with immediate availability.
See the same pro over time, not just a one-time interaction. Your brand gets full visibility: engagement data, consult summaries, and signals to help you follow up and deliver more value.

We’ll be here when your pet...

Eats something they shouldn't
May need to see an in-person vet
Gets really hot on those muggy days
Requires a personalized feeding recommendation
Needs a plan for routine care and vaccines
Has a long-term health challenge that requires detailed explanations and at-home tips for comfort
Is itching and scratching
Isn’t feeling like themselves
Is making you worried
WHATEVER PET PARENTS NEED

We’re here 24/7, 365 days a year.

Your customers get expert care whenever they need it. You get the data and insights to understand what they need next and how to show up for them.

How can we help your pet?

Chat with one of our vet pros right now to get a care plan for your pet.

Reviews from our pet parents  

Proven results supporting our pet parents and their loved ones.

9.8/10
Customer Satisfaction
21 min
Average session length